2. Who are we?
The Ilovemygreenplanet.com is a Home & Garden website.
3. What information will Ilovemygreenplanet.com collect about me?
When you participate in, access or sign up to any of our services, activities or online content, such as newsletters, competitions, live chats, message boards, telephone or text , we may receive personal information about you. This can consist of information such as your name, email address, postal address, telephone or mobile number or date of birth, depending on the activity.
By submitting your details, you enable Ilovemygreenplanet.com (and where applicable its contractors) to provide you with the services, activities or online content you select.
Please note that sometimes we will require you to provide additional personal information. When we do this we will provide further information as to why we are collecting your information and how we will use it.
If you request personalisation of Ilovemygreenplanet.com services we may ask your permission to review third party data about you, for example your twitter or Facebook feeds, to get to know you better and provide more effective personalisation. Some of our games/apps require you to sign-in via a third-party service such as Facebook. If you choose to sign-in via a third party app, the Ilovemygreenplanet.com may receive extra information about you from the third-party. Please note that any information that is not required by the particular game/app you have opted to use, will be deleted by Ilovemygreenplanet.com immediately upon receipt (see section 7 below for details).
The Ilovemygreenplanet.com also uses cookies (see section 13 below for details) and collects IP addresses (an IP address is a number that can uniquely identify a specific computer or other network device on the internet) and other information about devices from visitors to our websites, users of its mobile device and TV apps, and through other of our content online.
4. How will Ilovemygreenplanet.com use the information it collects about me?
The Ilovemygreenplanet.com will use your personal information for a number of purposes including the following:
- to provide our services, activities or online content, to provide you with information about them and to deal with your requests and enquiries;
- where we are offering personalised services, we may need to analyse the information you supply so that we can offer you a better personalisation service
- to contact you about a submission you have made, including any content you provide.
- to use IP addresses and device identifiers to identify the location of users, to block disruptive use, to establish the number of visits from different countries and to determine whether you are accessing the services from the UK or not.
- for analysis and research purposes so that we may improve the services offered by the Ilovemygreenplanet.com;
- to provide you with the most user-friendly navigation experience. The Ilovemygreenplanet.com may also use and disclose information in aggregate (so that no individuals are identified) for marketing and strategic development purposes;
- Where the Ilovemygreenplanet.com proposes using your personal information for any other uses we will ensure that we notify you first. You will also be given the opportunity to withhold or withdraw your consent for the use of your personal information for purposes other than those listed above.
5. When will the Ilovemygreenplanet.com contact me?
The Ilovemygreenplanet.com may contact you:
- in relation to any service, activity or online content you have signed up for in order to ensure that the Ilovemygreenplanet.com can deliver the services to you;
- in relation to any correspondence we receive from you or any comment or complaint you make about Ilovemygreenplanet.com products or services;
- in relation to the personalised services you are using;
- in relation to any contribution you have submitted to the Ilovemygreenplanet.com;
- to invite you to participate in surveys about the Ilovemygreenplanet.com services (participation is always voluntary); and
- for marketing purposes, where you have agreed to this (see section 6 below)
6. Will I be contacted for marketing purposes?
The Ilovemygreenplanet.com will only use your information for marketing purposes, or to promote new services, activities or content where you have agreed to this.
We will keep your information confidential except where disclosure is required or permitted by law (for example to government bodies and law enforcement agencies) or as described in section 8 below. Generally, we will only use your information within the Ilovemygreenplanet.com. However, sometimes the Ilovemygreenplanet.com uses third parties to process your information on our behalf, for example to provide services or analysis. The Ilovemygreenplanet.com requires these third parties to comply strictly with its instructions and the Ilovemygreenplanet.com requires that they do not use your personal information for their own business purposes, unless you have explicitly consented to the use of your personal information in this way.
We may request that you sign-in via a third party service (e.g. Facebook) to participate in a game/use an app. In such instances you will be presented with a dialog box which will ask for your permission to allow your personal information (e.g. your full name, date of birth, work/school history) to be provided to the Ilovemygreenplanet.com. Please note that when signing-in via a third party, the Ilovemygreenplanet.com may receive more information than is required to provide you with the service(s) you have requested. In such circumstances, the Ilovemygreenplanet.com will not share this additional information with any other party, and will delete it immediately upon receipt.
8. Offensive or inappropriate content on Ilovemygreenplanet.com websites
If you post or send offensive, inappropriate or objectionable content anywhere on or to Ilovemygreenplanet.com websites or otherwise engage in any disruptive behaviour on any Ilovemygreenplanet.com service, the Ilovemygreenplanet.com may use your personal information to stop such behaviour.
Where the Ilovemygreenplanet.com reasonably believes that you are or may be in breach of any applicable laws (e.g. because content you have posted may be defamatory), the Ilovemygreenplanet.com may use your personal information to inform relevant third parties such as your employer, school email/internet provider or law enforcement agencies about the content and your behaviour.
9. What if I am a user aged 16 or under?
If you are aged 16 or under, please get your parent/guardian’s permission before you provide any personal information to the Ilovemygreenplanet.com. Users without this consent are not allowed to provide us with personal information.
10. How long will the Ilovemygreenplanet.com keep my personal information?
We will hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with the Ilovemygreenplanet.com. If you cancel your registration as a Ilovemygreenplanet.com website member and your account is deleted a red flag goes on the database and, while the Ilovemygreenplanet.com cannot use the personal information, it stays on the system for a period of one year for administration purposes before being deleted automatically.
Cookie Information
What is a cookie?
Most websites you visit will use cookies in order to improve your user experience by enabling that website to ‘remember’ you, either for the duration of your visit (using a ‘session cookie’) or for repeat visits (using a ‘persistent cookie’).
Cookies do lots of different jobs, like letting you navigate between pages efficiently, storing your preferences, and generally improving your experience of a website. Cookies make the interaction between you and the website faster and easier. If a website doesn’t use cookies, it will think you are a new visitor every time you move to a new page on the site – for example, when you enter your login details and move to another page it won’t recognise you and it won’t be able to keep you logged in.
Some websites will also use cookies to enable them to target their advertising or marketing messages based for example, on your location and/or browsing habits.
Cookies may be set by the website you are visiting (‘first party cookies’) or they may be set by other websites who run content on the page you are viewing (‘third party cookies’).
What is in a cookie?
A cookie is a simple text file that is stored on your computer or mobile device by a website’s server and only that server will be able to retrieve or read the contents of that cookie. Each cookie is unique to your web browser. It will contain some anonymous information such as a unique identifier and the site name and some digits and numbers. It allows a website to remember things like your preferences or what’s in your shopping basket.
What to do if you don’t want cookies to be set
Some people find the idea of a website storing information on their computer or mobile device a bit intrusive, particularly when this information is stored and used by a third party without them knowing. Although this is generally quite harmless you may not, for example, want to see advertising that has been targeted to your interests. If you prefer, it is possible to block some or all cookies, or even to delete cookies that have already been set; but you need to be aware that you might lose some functions of that website.