Privacy Policy

1. Introduction & General Terms

The Ilovemygreenplanet.com is committed to protecting your and your family’s personal information when you are using its’ services. We want our services to be safe and enjoyable environments for our audience. This Privacy Policy relates to our use of any personal information you provide to us via phone or text, by email, in letters or correspondence.

It also relates to our use of any personal information you provide to us online.

In order to provide you with the full range of services, we sometimes need to collect information about you.

This Privacy Policy explains the following:

  • what information we may collect about you;
  • how we will use information we collect about you;
  • when we will or may use your details to contact you;
  • whether we will disclose your details to anyone else;
  • your choices regarding the personal information you provide to us;
  • the use of cookies on our websites and how you can reject cookies.

The Ilovemygreenplanet.com is committed to safeguarding your personal information. Whenever you provide such information, we are legally obliged to use your information in line with all laws concerning the protection of personal information, including the Data Protection Act 1998 (these laws are referred to collectively in this Privacy Policy as the “data protection laws”).

Our websites contain hyperlinks to websites owned and operated by third parties. These third party websites have their own privacy policies, and are also likely to use cookies, and we therefore urge you to review them. They will govern the use of personal information you submit, which may also be collected by cookies whilst visiting these websites. We do not accept any responsibility or liability for the privacy practices of such third party websites and your use of such websites is at your own risk.

2. Who are we?

The Ilovemygreenplanet.com is a Home & Garden website.

3. What information will Ilovemygreenplanet.com collect about me?

When you participate in, access or sign up to any of our services, activities or online content, such as newsletters, competitions, live chats, message boards, telephone or text ,  we may receive personal information about you. This can consist of information such as your name, email address, postal address, telephone or mobile number or date of birth, depending on the activity.

By submitting your details, you enable Ilovemygreenplanet.com (and where applicable its contractors) to provide you with the services, activities or online content you select.

Please note that sometimes we will require you to provide additional personal information.  When we do this we will provide further information as to why we are collecting your information and how we will use it.

If you request personalisation of Ilovemygreenplanet.com services we may ask your permission to review third party data about you, for example your twitter or Facebook feeds, to get to know you better and provide more effective personalisation. Some of our games/apps require you to sign-in via a third-party service such as Facebook. If you choose to sign-in via a third party app, the Ilovemygreenplanet.com may receive extra information about you from the third-party. Please note that any information that is not required by the particular game/app you have opted to use, will be deleted by Ilovemygreenplanet.com immediately upon receipt (see section 7 below for details).

The Ilovemygreenplanet.com also uses cookies (see section 13 below for details) and collects IP addresses (an IP address is a number that can uniquely identify a specific computer or other network device on the internet) and other information about devices from visitors to our websites, users of its mobile device and TV apps, and through other of our content online.

4. How will Ilovemygreenplanet.com use the information it collects about me?

The Ilovemygreenplanet.com will use your personal information for a number of purposes including the following:

  • to provide our services, activities or online content, to provide you with information about them and to deal with your requests and enquiries;
  • where we are offering personalised services, we may need to analyse the information you supply so that we can offer you a better personalisation service
  • to contact you about a submission you have made, including any content you provide.
  • to use IP addresses and device identifiers to identify the location of users, to block disruptive use, to establish the number of visits from different countries and to determine whether you are accessing the services from the UK or not.
  • for analysis and research purposes so that we may improve the services offered by the Ilovemygreenplanet.com;
  • to provide you with the most user-friendly navigation experience. The Ilovemygreenplanet.com may also use and disclose information in aggregate (so that no individuals are identified) for marketing and strategic development purposes;
  • Where the Ilovemygreenplanet.com proposes using your personal information for any other uses we will ensure that we notify you first. You will also be given the opportunity to withhold or withdraw your consent for the use of your personal information for purposes other than those listed above.

5. When will the Ilovemygreenplanet.com contact me?

The Ilovemygreenplanet.com may contact you:

  • in relation to any service, activity or online content you have signed up for in order to ensure that the Ilovemygreenplanet.com can deliver the services to you;
  • in relation to any correspondence we receive from you or any comment or complaint you make about Ilovemygreenplanet.com products or services;
  • in relation to the personalised services you are using;
  • in relation to any contribution you have submitted to the Ilovemygreenplanet.com;
  • to invite you to participate in surveys about the Ilovemygreenplanet.com services (participation is always voluntary); and
  • for marketing purposes, where you have agreed to this (see section 6 below)

6. Will I be contacted for marketing purposes?

The Ilovemygreenplanet.com will only use your information for marketing purposes, or to promote new services, activities or content where you have agreed to this.

7. Will the Ilovemygreenplanet.com share my personal information with anyone else?

We will keep your information confidential except where disclosure is required or permitted by law (for example to government bodies and law enforcement agencies) or as described in section 8 below. Generally, we will only use your information within the Ilovemygreenplanet.com. However, sometimes the Ilovemygreenplanet.com uses third parties to process your information on our behalf, for example to provide services or analysis. The Ilovemygreenplanet.com requires these third parties to comply strictly with its instructions and the Ilovemygreenplanet.com requires that they do not use your personal information for their own business purposes, unless you have explicitly consented to the use of your personal information in this way.

We may request that you sign-in via a third party service (e.g. Facebook) to participate in a game/use an app. In such instances you will be presented with a dialog box which will ask for your permission to allow your personal information (e.g. your full name, date of birth, work/school history) to be provided to the Ilovemygreenplanet.com. Please note that when signing-in via a third party, the Ilovemygreenplanet.com may receive more information than is required to provide you with the service(s) you have requested. In such circumstances, the Ilovemygreenplanet.com will not share this additional information with any other party, and will delete it immediately upon receipt.

8. Offensive or inappropriate content on Ilovemygreenplanet.com websites

If you post or send offensive, inappropriate or objectionable content anywhere on or to Ilovemygreenplanet.com websites or otherwise engage in any disruptive behaviour on any Ilovemygreenplanet.com service, the Ilovemygreenplanet.com may use your personal information to stop such behaviour.

Where the Ilovemygreenplanet.com reasonably believes that you are or may be in breach of any applicable laws (e.g. because content you have posted may be defamatory), the Ilovemygreenplanet.com may use your personal information to inform relevant third parties such as your employer, school email/internet provider or law enforcement agencies about the content and your behaviour.

9. What if I am a user aged 16 or under?

If you are aged 16 or under, please get your parent/guardian’s permission before you provide any personal information to the Ilovemygreenplanet.com. Users without this consent are not allowed to provide us with personal information.

10. How long will the Ilovemygreenplanet.com keep my personal information?

We will hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with the Ilovemygreenplanet.com. If you cancel your registration as a Ilovemygreenplanet.com website member and your account is deleted a red flag goes on the database and, while the Ilovemygreenplanet.com cannot use the personal information, it stays on the system for a period of one year for administration purposes before being deleted automatically.

Cookie Information

What is a cookie?

Most websites you visit will use cookies in order to improve your user experience by enabling that website to ‘remember’ you, either for the duration of your visit (using a ‘session cookie’) or for repeat visits (using a ‘persistent cookie’).

Cookies do lots of different jobs, like letting you navigate between pages efficiently, storing your preferences, and generally improving your experience of a website. Cookies make the interaction between you and the website faster and easier. If a website doesn’t use cookies, it will think you are a new visitor every time you move to a new page on the site – for example, when you enter your login details and move to another page it won’t recognise you and it won’t be able to keep you logged in.

Some websites will also use cookies to enable them to target their advertising or marketing messages based for example, on your location and/or browsing habits.

Cookies may be set by the website you are visiting (‘first party cookies’) or they may be set by other websites who run content on the page you are viewing (‘third party cookies’).

What is in a cookie?

A cookie is a simple text file that is stored on your computer or mobile device by a website’s server and only that server will be able to retrieve or read the contents of that cookie. Each cookie is unique to your web browser. It will contain some anonymous information such as a unique identifier and the site name and some digits and numbers. It allows a website to remember things like your preferences or what’s in your shopping basket.

What to do if you don’t want cookies to be set

Some people find the idea of a website storing information on their computer or mobile device a bit intrusive, particularly when this information is stored and used by a third party without them knowing. Although this is generally quite harmless you may not, for example, want to see advertising that has been targeted to your interests. If you prefer, it is possible to block some or all cookies, or even to delete cookies that have already been set; but you need to be aware that you might lose some functions of that website.

How does the Ilovemygreenplanet.com use cookies?

Cookies enable us to identify your device, or you when you have logged in. We use cookies that are strictly necessary to enable you to move around the site or to provide certain basic features. We use cookies to enhance the functionality of the website by storing your preferences, for example. We also use cookies to help us to improve the performance of our website to provide you with a better user experience. We don’t sell the information collected by cookies.

If you are visiting the Ilovemygreenplanet.com website from outside the EU then you will be served the international version of the site.

If you wish to control what cookies are set on your device through the Ilovemygreenplanet.com website then you can find out how to do this in the following section.

How can I control cookies?

Web browser cookies

If you don’t want to receive cookies, you can modify your browser so that it notifies you when cookies are sent to it or you can refuse cookies altogether. You can also delete cookies that have already been set.

If you wish to restrict or block web browser cookies which are set on your device then you can do this through your browser settings; the Help function within your browser should tell you how. Alternatively, you may wish to visit www.aboutcookies.org, which contains comprehensive information on how to do this on a wide variety of desktop browsers.

Adobe Flash Player Cookies

The Adobe Flash Player, used to provide services such as iPlayer through web browsers or web-based games, is also capable of storing information on your device. However, these cookies cannot be controlled through your web browser. Some web browser manufacturers are developing solutions to allow you to control these through your browser, but at the present time, if you wish to restrict or block Flash Cookies, then you must do this on the Adobe website.

Please be aware that restricting the use of Flash Cookies may affect the features available to you.

Do Not Track (DNT) browser setting

DNT is a feature offered by some browsers which, when enabled, sends a signal to websites to request that your browsing is not tracked, such as by third party ad networks, social networks and analytic companies.

A uniform standard has not yet been adopted to determine how DNT requests should be interpreted and what actions should be taken by websites and third parties.

Third party cookies

We sometimes embed photos and video content from websites such as flickr and YouTube. Pages with this embedded content may present cookies from these websites. Similarly, when you use one of the share buttons on a Ilovemygreenplanet.com website, a cookie may be set by the service you have chosen to share content through. The Ilovemygreenplanet.com does not control the dissemination of these cookies and this tool will not block cookies from those websites. You should check the relevant third party website for more information about these.

What is Behavioural Advertising?

Behavioural advertising, or interest-based advertising, gives you and our advertisers a more valuable and unique experience by delivering advertising and content that is more relevant to your interests, based upon your previous browsing activity on this website as well as third party sites. It is important to note that at no time do we or our service providers attempt to identify you individually nor do we create a profile of you, or the pages you have viewed, for the purposes of delivering advertising.

We use cookies and your IP address to discover general information about which pages on our sites you visit and the country, city or region in which you are located. We sometimes combine this with information provided to us by third parties, together this information enables you to be grouped with other people with similar interests and places you in a market segment. We may then display advertisements which we believe people in your market segment will find relevant. We believe this makes the advertising more interesting and useful to you, and also helps us increase the value we get out of the site from our advertisers, and therefore ultimately gives us a greater ability to invest in great content for the benefit of all our users.

We may also allow advertisers to use their own marketing data to target advertising campaigns on this website and as a result you may see advertising based upon website content you have been viewing on another website. For example, a retailer might use information about the products you browsed on their website in order to tailor their advert to you on this website. This information is not shared with us and we do not share information with the advertiser about your browsing of our website.

Advertising-related Cookies

The ads seen by users outside of the UK are served in association with our approved ad partners. The cookies accompanying the ads allow them and their advertisers to monitor the effectiveness of the ads (e.g. by using analytical cookies) and to make the ads more relevant to you based on your browsing behaviour (e.g. by using behavioural targeting cookies).

Your Choices

We are committed to following best practice in our use of online behavioural targeting technology and we at all times seek to comply with applicable legal and regulatory frameworks, such as that of the Digital Advertising Alliance.

If at any time you do not want information about your browsing behaviour to be used for the purposes of delivering advertising to you on this website, you can “opt out” using the tools provided by our ad partners below. Please note that you will continue to see adverts but they will not be tailored to your interests.

Google DoubleClick

Krux

Audience Science

Rubicon

You may also opt-out from targeted advertising on this website more generally, or on other websites on the internet, by using one of the following advertising industry opt-out tools:

Digital Advertising Alliance, Europe (EDDA)

Digital Advertising Alliance, US (DAA)

Network Advertising Initiative (NAI)